Jw Marriott Phoenix Desert Ridge Resort & Spa, Phoenix

I had a mixed experience at this resort. While the overall cleanliness and maintenance of the property were impressive, I was disappointed with being moved to Canyon Villas, which felt more like a basic motel than a luxury resort. The pools and activities were fantastic, especially for families. However, the dining options were somewhat limited.

I had a disappointing experience at this resort. While the pool area was spacious and enjoyable, I faced several issues during my stay. The service lacked consistency, and the noise from the bar was quite bothersome. Coupled with the lack of room service and insufficient upgrades, it wasn't the getaway I had hoped for.

My family had a wonderful time at this resort, which boasts great amenities and a welcoming atmosphere. The kids loved the pool area, especially the lazy river, though there were some cleanliness issues by the end of the day. The service was exceptional, making sure we had everything we needed, but the dining could use some improvements, particularly during busy hours. Overall, it provided a memorable family vacation experience at good value.

I had an incredible time at the JW Marriott Desert Ridge, with stunning grounds and attentive staff making my stay memorable. The spa was a highlight, and I enjoyed delicious meals at the on-site restaurants. However, my room felt slightly dated compared to the grandeur of the rest of the resort, which was a bit disappointing. Overall, this hotel delivers a luxurious experience, though the room could use some updates.

The resort has beautiful grounds and a fantastic atmosphere for relaxation. I enjoyed the spa services and the attentive pool bar staff. However, I faced some challenges with the beverage service around the pool and a disappointing experience when I was redirected to the villas instead of the main resort. Overall, it's a lovely place but be careful with your booking.